Field Technician

The Field Technician is responsible for performing on-site maintenance, diagnostics, repair and equipment commissioning for Sioux Steel equipment or systems, at customer locations. Duties include installation, troubleshooting and repairing equipment as well as training customers on how to use new systems. Travel is required.

• Installation/Commissioning – setting up and configuring equipment or systems at customer sites.
• Maintenance – performing routine inspections, servicing, and preventative maintenance on equipment.
• Troubleshooting and Repair – diagnosing and resolving technical issues, either in person or remotely.
• Training – instructing clients on how to operate and maintain equipment or systems via field presentations and phone support.
• Ability to read manufacturing prints and manuals to construct products accurately.
• Documentation – maintaining accurate records of work performed, including inspection, repairs, and maintenance activities.
• Customer Service – interacting with clients to address their needs. Provides technical support and ensures overall satisfaction with products and services.
• Follow company procedures and safety policies
• Utilize various software tools (expense reporting software, HubSpot, Microsoft Azure (TFS), Atlassian Jira)
• Must be willing to travel.
• Ability to follow operating instructions as outlined.
• Must follow all safety rules outlined by the company.
• Physical requirements for this position include; standing, walking for duration of shift, bending stooping constantly as needed, climbing stairs and or ladders as needed, operating hand and power tools as needed, heavy lifting objects intermittently, hand – eye coordination constantly, excellent vision and depth perception. Ability to do repetitive tasks.
• Must be able to operate construction machinery and tools (manlift, telehandler, forklift, gantry, cordless tools, corded tools)
• Requires attention to detail.
• Must maintain a valid driver’s license

• Problem-Solving: The process of achieving a goal by overcoming obstacles.
• Mechanical Knowledge: Knowledge of or experience working with mechanical systems, tools or machines.
• Communication Proficiency: Conveys ideas and facts using language the team will best understand.
• Manual Dexterity / Coordination: Uses different parts of the body together smoothly and efficiently.
• Time Management: Planning and exercising conscious control of time spent on specific activities to increase effectiveness, efficiency and productivity.
• Travel Coordination: The ability to coordinate air, rail, and vehicular transportation as necessary with overnight hotel accommodations in an efficient itinerary.
• Attention to Detail: The ability to efficiently allocate your resources to achieve thoroughness and accuracy when accomplishing tasks.
• Organization: An efficient and orderly approach to tasks.